Intruder Alarm Monitoring

Start-to-Finish remote monitoring solutions

Galeco Remote Monitoring Services can provide you with a complete range of managed remote surveillance services, including:

  • Remote monitoring of your CCTV and access control – Intruder alarms
  • Lone worker protection
  • Facilities management and buildings management systems

Security help desk provision with full control room functionality.

The remote surveillance experts

With Galeco Monitoring Services you are assured of the following:

  • Swift validation of every security alert and event
  • 24/7 rapid response management for any remote alarm
  • Support for any incident and back up

The Galeco Communications Monitoring Centre combines the latest electronic surveillance technologies with rapid mobile response. The centre is fully IP-enabled and works to BS8418 standard.


Remote monitoring makes your security investment go further by minimizing costs and maximizing protection of people, property and assets.

It complements your security equipment and manned security, giving you all the benefits of 24/7 protection without the need for a permanently manned site presence.

  • Reduce the cost of employing on-site officers
  • Manage on-site resources in line with levels of risk
  • Guarantee an effective response to all alerts
  • Deter crime and increase rates of detection
  • Improve safety and peace of mind for on-site staff
  • Reassure your customers that security is a priority
  • Enable detailed reporting

Ensure a single, convenient point of contact for all your remote surveillance needs.

State-of-the-art remote monitoring. The Galeco Monitoring Centre combines the latest electronic surveillance technologies with rapid mobile response capabilities.

Live remote monitoring – anytime, anyplace. The centre is fully IP-enabled to enable remote monitoring of any location, at anytime. This ensures that CCTV images, access control information, audio files can be transmitted live over a secure network to our operators. So, whether you have traditional legacy equipment or the latest digital systems, we can easily set up and support remote monitoring for most type of security infrastructure.

A swift and effective response to alerts. Our operators are intensively trained to interpret events, validate every alarm and act decisively to maintain the smooth running of your facilities. In the event of an incident, they are qualified to liaise with key holders, the police and emergency services to safeguard your assets at all times.

Remote monitoring step-by-step. Galeco Services takes a structured approach to help you get the best value from remote monitoring. Using this process, we’ll help to specify and develop a solution ideally tailored to your specifications.

Step A. Following a detailed risk assessment, your security systems (CCTV, access control, etc) are connected via broadband or wan.

Step B. Any unauthorized activity, significant events or access requests detected by your security systems immediately trigger an alert at our Monitoring Centre.

Step C. Our qualified operators evaluate live transmissions and all relevant information to validate the situation and take appropriate action – efficiently and effectively.

Step D. Galeco mobile response teams can be deployed, key holders notified and the emergency services alerted. Afterwards, full details of every incident are available for reporting.